Contact

Customer Service Hours:

9am-5pm e.s.t. MONDAY-FRIDAY

customerservice@customglamgirl.com

Phone: 1-800-796-8731

Fax: 317-844-5388

Outside US: 317-843-2538

Our delivery time is currently RUNNING 1-2 WEEKS from when you placed your order (unless you selected a RUSH SHIPPING OPTION). Personalized Jewelry items may take up to 3 weeks for delivery.

If you are inquiring about the status of an existing order, please include your full name, order number, complete e-mail address and telephone number so that we can promptly and accurately address your questions.

Sorry, we do not have a print catalog.

**Changes to orders must be made within 3 hours of placing your order. You can make a change to your order within 3 hours by either e-mailing us or calling us. If we are notified after this 3 hour window we cannot guarantee that your change can be made. So please verify that your order is just as you want it before you confirm your order.

 

Shipping Information

We offer the following shipping methods:

All shipping rates are calculated at check-out based upon your order weight & total.

ATTNENTION CANADA CUSTOMERS - YOU WILL BE CHARGED BROKERAGE FEES BY YOUR GOVERNMENT. If you place an order and refuse the shipment upon entry into your country because of these fees, you will be charged the brokerage fees regardless. Take this into account when you place your order. We cannot control these brokerage fees.

Once your order has shipped, below is a shipping map that can help you determine delivery times. You may also track your order using the tracking number we e-mail you on http://www.ups.com.

 

Legal

Due to copyright and trademark laws, we are unable to print any of the following on your items: College Names, Company Names, Sports Teams (collegiate & professional), Brand Names, Band Names, or Greek Letters (sorority & fraternity names).

The stock embroidery designs shown at this site have been copyrighted. (c) 1990-2007 Dakota Collectibles. ALL RIGHTS RESERVED. The designs are reproduced with the prior, written consent of Dakota Collectibles. Making a copy, by any means, of this artwork is a violation of copyright law.

About

CustomGlamGirl.com is a pioneer in the Custom Printed Clothing Industry - we were literally one of the first companies to offer Custom Printed Design Your Own Garments On-Line with NO MINIMUMS. We first opened the on-line doors to CustomGlamGirl.com in January 2003. We've been in the Custom Garment Business for over 10 Years! Many companies have tried to knock-off the look and feel of our web-site, our products, our designs - and even our name! - but all have fallen short of the mark. When it comes to affordable, time-tested, and quality printed garments and accessories, CustomGlamGirl.com is the Bench Mark at the top of the list. With hundreds of thousands of satisfied customers we continue to offer new products each week and continue to lead the pack in the custom printed garment industry. We are one of the only companies in the world who offers a combination of custom printed rhinestones, embroidery, and digital garment printing - it's no wonder the brand CustomGlamGirl has become a household name. At CustomGlamGirl we have stayed true to our core market - WOMEN. Everything we do here is done with our customer's best interest in mind - from our products to our 'green' environmental efforts.

In 2007 we introduced our new new web-site - http://www.takeouttees.com - which has a more edgey unisex feel. This web-site also allows customers to upload their own graphics and interactively design, preview, and order their own printed garments (and more goodies!) on-line. Again, CustomGlamGirl sets the bar in using cutting edge technology to offer amazing features and benefits to our customers.

The future is extremely bright here at CustomGlamGirl and we continue to have amazing and exciting projects in the pipeline. Thank you to all of our past, present, and future customers and of course all of our amazing employees who work behind the scenes to make it all possible.

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OUR PHILOSOPHY

You are what you wear!

Custom Glam Girl is dedicated to bringing you the latest in clothing trends in fashion accessories - with a twist! You can personalize EVERYTHING in our fashion line. Our philosophy is "Make it YOURS!" By personalizing your garments, you make them unique - a ONE OF A KIND ! Whether you are personalizing a hoodie, a tee, or shorts, we encourage you to be creative - the sky is the limit with what you can create! We will constantly be introducing new items as well as new designs - always staying current with the fashion trends. Our items make great gifts too! Give a personalized tee as your next holiday gift...

Return Policy

Because all of our items are customized with your personal name or phrase, we do not have a return or exchange policy. Please be sure of the sizes, colors, and names before you place you order. All sales are final. No exceptions unless the item arrives damaged or we have made a production error. If you are unsure of a size or have a question be sure to either e-mail or call our customer service department BEFORE placing your order. We are here to help and assist you with sizing or color decisions 9am-5pm est Monday-Friday at 1-800-796-8731 or customerservice@customglamgirl.com.

To prevent mistakes from happening we will e-mail you a copy of your order after check-out. Be sure to review this to verify that everything you have entered/selected is correct. You still have 3 hours after placing your order to make any changes or cancel your order. If you notify us of a change or cancellation beyond 3 hours after placing your order we cannot guarantee that changes/cancellations can be made.

We will not replace your products if you ordered the wrong size or are unhappy with the color combinations you have selected. However, one of our friendly customer service staff can offer you a significant REORDER DISCOUNT to make purchasing a replacement much more affordable. This reorder must be placed over the telephone.

 

**cannot return damaged or defective items after 30 days or without return authorization

What Our Customers Have Said!!!

I have been getting custom tanks for new babies and brides for a couple years now and evrybody loves them. It has become my signature gift for showers!

Love the products and love the quality!

The concept of CustomGlamGirl is great & so easy. Thanks CustomGlamGirl for making shopping so fun & exciting!

I just received a custom t-shirt and I was so impressed no only with the quality but the speedy delivery as well as the customization...great, great job!!!!!

I really love your company. It is an easy and affordable way to get stylish custom clothing! Thanks for your services!

I always order custom shirts for my friends as gifts. I have been using customglam for 3 years now and still going!

I bought custom undies and a tee for my girlfriend- she LOVES THEM!!! She says the undies are the comfiest that she owns, which is pretty impressive because boyshorts can be really uncomfortable! The shirt is so cute and so soft that everyone wants to pet her when she's wearing it. I love this site!!!! Thanks :)

I've ordered twice and everything was perfect. Even my special requests. Thank you.

WE RECENTLY DISCOVERED THE SITE & HAVE HAD AN ABSOLUTE BLAST BUYING SHIRTS & PANTS!!! MY DAUGHTERS ARE WEARING YOUR PRODUCTS LIKE CRAZY! PLEASE ADD MORE YOUTH PRODUCTS & SIZES!!! LOVE EVERYTHING WE HAVE RECEIVED! MY GIRLS ARE THE COOLEST IN YOUR STUFF! THANKS FOR GREAT PRODUCTS...

I recently placed an order and wanted to let you know how much I appreciate you!  The order was delivered LIGHTENING fast and I love the shirts. Thank you so much!

Your prices are so much better then most other custom printing sites!

Everything I ordered looks great and arrived earlier than I expected! Thanks so much!!

Thanks so much- you guys are great and its wonderful that you ship internationally . .. we can't get great prices on tops like this in Australia!

Nice for refunding the double shipping on my two orders at the two websites. AND I LOVE MY LOGO SHIRTS!!!! So excited to wear them - thanks!

i have used you before for another wedding and loved your service and your products...keep up the good work!

My shirts came within 48 hours of ordering with regular shipping and were of the best quality! All three shirts were soft as well as the silk screen on them! The prices are also fab!

Love your work! Thanks!!

Thank you for shipping my order so quickly. Thank very much for adding the red stones that I requested. I will definitely order again and refer my friends. : )

always love the products and the fast service. i normally ship next day and it's never not made it to me in time

I just wanted to say again THANKS so much for your help in this matter, again this company compares to NO other, you are all wonderful to work with and your products stand above and beyond on their own.   I'll continue to spread the word.  THANKS once again!

I ordered items for my wedding a year ago, and I recently ordered two shirts and a necklace. I was so satisfied with my first order that I recomend you to everyone who wants something customized.

i love the ease of the website and being able to order anything i want persoanlized has been awesome! i order about 5 times a year! love it!

I thoroughly enjoy your product and your service, I have used you many times in the past and have always been satisfied. Kepp up the good work!

Love the site, and the products!

this is my second time ordering from you guys, you rock!

i really LOVE your STUFF!!!

keep up the awesome work! i love your items!!

I love the work you guys do! It's such a fast turnover rate and the quality is great! Keep up the great work!

All of the staff that I have dealt with has been extremely helpful to me. They have all seemed very eager to please. I am definitely a satisfied customer tiime and again!

I LOVE my custom tank!! I received it so quickly, very impressed. You guys are the best. I will definitely be using you again and recommending to all my friends. Thanks!!

I ordered shirts and they are the best. super soft. even better is the freedom to put anything on a shirt. mine are all meant to be funny, and they are aways a conversation piece. now i take request and order shirts for my friends.

Good.. the only website I found delivers outside US. Thanks!

my sister is going to love her tank top i ordered for her

the product is very nice, not cheap, this is my 3rd order and all the brides love them. we are thinking about doing hoodies or tees for our book club as well!

I have received great customer service in the past with special orders so i continue to come back to you as opposed to other sites !!

I ORDERED THROUGH THE INTERNET AND WAS PLEASED WITH HOW EASY IT WAS!

I LOVE your products & all my friends rave about the gifts I get them. Always have fast, professional service.

Everything I've ever bought from here I love...

Great stuff!

THE SHIRT MADE FOR ME WAS WELL BEYOND MY EXPECTATIONS. IT ROCKS! LOVE ALL THE BLING THAT WAS ADDED....MUCH MORE THAN I THOUGHT THEY PUT, GUESS SOMEONE KNOWS I LOVE BLING!! :o) THANK U SOO MUCH!!

I love Custom glam girl and I will definetly buy from here again.

I have been ordering for several years now and I LOVE IT!!!

I ordered the same product last year, and I love them! You guys rock and you're not overpriced! I will definitely order from you in the future.

How is our service?

How was your experience with CustomGlamGirl.com? We are always striving to improve our customer experience so we would appreciate your feeback about your experience with our company. Please complete the Customer Satisfaction Survey below. As a token of our appreciation for filling out the survey we will send you a special discount code that you can apply to your next order...